Frequently Asked Questions
Everything you need to know about your Steady Hands order.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. After processing, which typically takes 1-3 business days, you will receive a shipping notification with a tracking number to monitor your delivery.
Do you offer international shipping?
Yes, Steady Hands ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customs duties may apply depending on your country's regulations.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start a request.
How do I know which size to choose?
Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or contacting our support team for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through services like Afterpay and Klarna.
How should I care for my Steady Hands garments?
To ensure longevity, we recommend machine washing your items in cold water on a gentle cycle and hanging them to dry. Avoid using bleach or high-heat tumble drying to prevent shrinkage and preserve fabric quality.